Betting Rules

General betting requirements

Powerup Casino aims to provide a clear and consistent betting experience. Before placing a wager, you are responsible for checking the market, selection, odds, stake, potential return and any applicable conditions. Information displayed on the website may change, and the rules shown at the time of placing a bet will generally be the rules that apply, subject to correction of an obvious error or any requirement in the applicable Terms and Conditions.

You must use your own account when placing bets and must keep your login details secure. Accounts must not be shared, sold, transferred or used on behalf of another person. You must also ensure that the personal and payment information connected with your account is accurate and kept up to date. Powerup Casino may request information or documents to verify identity, age, location, payment ownership or account activity.

You must be legally permitted to use online gambling services in the place where you are located. Customers in Australia should check the laws that apply in their state or territory before using a betting service. You must not place a bet if doing so would breach any law, restriction or condition that applies to you.

• Only one person may use an individual player account.
• Bets must be placed before the relevant event or game starts, unless an in-play market is clearly offered.
• You must review your bet slip carefully before confirming a wager.
• A bet is not final until it has been accepted and recorded by the website.
• A transaction, bet or account activity may be reviewed where required for security, compliance or integrity purposes.
• You must not use the service for unlawful activity, fraud, manipulation or any other prohibited conduct.

Placing and confirming bets

To place a bet, select the market or game you wish to use, enter your stake and review the details shown on the bet slip. The bet slip may display the selected outcome, price or odds, stake, possible return and any relevant conditions. You should check all of these details before confirming. Once submitted, a bet may not be changed or cancelled unless the applicable rules expressly allow it.

A bet is accepted only when it is successfully processed by Powerup Casino's systems. A message, receipt, reference or entry in your account may be used to show that a bet has been recorded. An attempted bet that is interrupted, rejected, timed out or not shown in your account should not be treated as accepted. If you are unsure whether a bet was placed, check your account before trying again.

Displayed odds, prices, balances and returns are provided for information and may be subject to correction. If an obvious error occurs, Powerup Casino may correct, void or settle the affected bet in accordance with the applicable rules. An obvious error may include a clearly incorrect price, duplicated selection, technical display error or information that is inconsistent with the intended market.

Minimum and maximum stakes

Markets, games or promotions may have minimum or maximum stake requirements. Any applicable limits should be shown before a bet is confirmed or described in the relevant product rules. A requested stake that exceeds an applicable limit may be refused, reduced or otherwise handled under the relevant terms. Limits can vary between products, markets, accounts and circumstances, and may be changed in accordance with the Terms and Conditions.

Multiple and combination bets

Where combination or multiple bets are available, the selections must meet the conditions shown for that market. Some selections may be incompatible and cannot be combined. If one or more selections are cancelled or declared void, the remaining selections may be settled under the relevant rules. The possible return shown on a bet slip is not a guarantee that every selection will remain valid or that the bet will be settled in a particular way.

Results, settlement and void bets

Bets are settled using the official result or outcome relevant to the market. The source used may depend on the sport, competition, event, game or product. Unless specific market rules state otherwise, later amendments, appeals, disqualifications or changes to a result may not affect a bet that has already been settled. The applicable event or game rules should always be checked where the result is disputed or unusual.

A selection, market or bet may be declared void where the event is abandoned, postponed beyond the permitted period, conducted under materially different conditions, affected by a technical problem, or otherwise cannot be settled fairly. A void bet normally has the affected stake returned or is removed from a combination bet, subject to the specific rules for that product. Different markets may have different treatment for postponements, non-runners, incomplete events and other interruptions.

For sports betting, rules can differ according to whether a bet is placed before an event, during an event or on a special market. For example, a market may depend on a competitor starting, a minimum period being completed or an official result being published. For casino and other games, settlement is based on the outcome generated by the applicable game system and the rules displayed for that game.

If a market is settled incorrectly because of a processing, pricing or result error, Powerup Casino may correct the settlement. Where a correction affects your balance, the account may be adjusted in line with the relevant rules. You should report any suspected error promptly and retain any available bet reference or account record.

1. Check the rules for the particular market or game before confirming your wager.
2. Review the account history after the event or game has been completed.
3. Allow reasonable time for results to be verified and markets to be settled.
4. Raise a dispute through the available support process if the settlement appears inconsistent with the published rules.
5. Provide complete and accurate information if an investigation is required.

Account security, disputes and responsible betting

You are responsible for protecting access to your account. Use a strong, private password and do not disclose authentication details to anyone. Notify Powerup Casino as soon as possible if you believe that your account has been accessed without permission, a payment method has been misused or a bet has been placed without your authorisation. The account may be restricted while activity is reviewed.

If you believe that a bet, result or settlement is incorrect, first review the relevant market rules, bet receipt and account history. A dispute should be raised promptly through the available customer support channel and should include enough information to identify the transaction. Powerup Casino may review system records, event information, payment records and other relevant evidence when considering a complaint.

You should only bet with money you can afford to lose and should treat gambling as entertainment, not as a way to make money or recover losses. Set a budget before you play, take regular breaks and avoid betting when upset, tired or under the influence of alcohol or other substances. Never chase losses by increasing stakes or placing additional bets.

• Set personal deposit, spending or session limits where these tools are available.
• Take a break or use a self-exclusion option if gambling is becoming difficult to control.
• Do not borrow money, use essential household funds or sell possessions to gamble.
• Do not ask another person to open or operate an account for you.
• Seek independent support if gambling is causing financial, personal or emotional harm.
• Contact Powerup Casino through the available website support options if you need help using responsible gambling tools.

Powerup Casino may suspend, restrict, refuse or close an account where there is a suspected breach of these Betting Rules, the Terms and Conditions, applicable law, security requirements or responsible gambling controls. Any action taken will be handled in accordance with the applicable terms and legal obligations. These rules may be updated from time to time, so you should review the current version before placing further bets.